PakTrandy.store Return Policy

At PakTrandy.store, customer satisfaction is our priority. If you are not fully satisfied with your purchase, we’re here to help!

Return & Exchange Eligibility

• Returns and exchanges are accepted within 7 days of receiving your order.
• Items must be unused, in original packaging, and in the same condition as received.
• Certain items, such as personal care products, customized items, and clearance sale items, are not eligible for returns.

How to Request a Return

1. Contact Us: Email us at [contact@paktrandy.store] or WhatsApp at [03083492622] with your order details.
2. Approval: Once approved, we will provide return instructions.
3. Shipping: Customers are responsible for return shipping costs unless the item received was defective or incorrect.

Refund & Exchange Process

• Exchanges: If you want to exchange an item, we will send a replacement once we receive the returned item.
• Refunds: Once your return is received and inspected, a refund will be processed within 5-7 business days via your original payment method or store credit.

Damaged or Incorrect Items

If you receive a damaged, defective, or wrong item, contact us within 48 hours of delivery with pictures, and we will arrange a replacement or refund.

For any questions, feel free to contact us at [contact@paktrandy.store] or [03083492622].